Here at PPL we’re extremely proud of the broad range of specialist training courses we provide to our clients, but as demand continues to grow for our services, we also need to ensure that our website is delivering the best experience too.
With our old website reaching its 5th birthday, we decided it was time to give it a complete overhaul, adding a smart new design along with extra functionality to bring it up-to-date and to reflect our users’ needs.
Apart from working with our designers to make sure it looks great, we also focused on 4 key areas to help with usability:
• Responsive design – our new website works seamlessly over any device, so whether our visitors are coming from a computer, laptop, smartphone or tablet, they can access the information they want easily.
• Better navigation – we needed to make sure users could find the right information fast, so we’ve improved the navigation structure so you can get right where you need to be, quickly.
• Smart search – with so many great courses on offer online, it made sense to add in a smart search function to the new design. Simply type in the course subject, and we’ll take you to the right page.
• Live chat – we’ve added this feature to allow visitors to ask any questions they may have about our courses and services, and to receive an answer immediately: if our automatic system can’t help, it will redirect you to our account management team who will be happy to assist.
The new website has met with enthusiastic approval from our team, and James Bruce, Technology Development Manager explains its core benefit:
"The new website opens up faster routes for delegates to book onto courses. This is of course great for them, but also allows PPL Training to deliver the best service possible and put us in place as industry leaders".
CEO, James Booth adds: "After months of hard work, we are delighted to introduce our brand new website. The fresh look alongside some fantastic new features ensures that we can deliver the best experience from the moment our users and clients interact with us. We have some exciting new features in the pipeline, which will allow us to work with clients seamlessly. We look forward to 2018, which will be an exciting year".
We hope you enjoy using the new website, and find it much more efficient to use – please let us know what you think!
Watch our short 35 second video below highlighting our websites key features: http://www.ppltraining.co.uk/knowledge-base/introducing-our-new-website