UPDATE - Due to the government's recent announcement we are now temporarily closed, however you can still contact us through phone & email - View More Info

COVID-19 Frequently Asked Questions


Latest Update - 4th January

Following the announcement from the government on the 4th January, all our centres are temporarily closed. We are postponing all in-centre and on-site courses. Our team is working hard to move courses and accommodation to dates later in the year. If you have a booking in January or in the first two weeks of February, a member of the team will be in contact to help rearrange your booking. However, if you would like to contact our team, you can call us on 0333 121 1215 or email - info@ppltraining.co.uk
Are you open? Following the recent government announcement of further Coronavirus restrictions, in line with the revised guidance, all our centres are temporarily closed. How do I contact you? All our staff are working to assist with any questions regarding your course and any hotel bookings. You can call us on 0333 121 1215 or email info@ppltraining.co.uk if you have any questions or would like to make a future booking. Is my course still running? All courses in January have been postponed across all our centres in York and Slough. If your course is postponed or cancelled our Client Services team will be in contact as early as possible to make the relevant arrangements. Do I need to rebook If my course has been postponed? If your course has been postponed a member of the team will be in contact as quickly as possible to help rearrange your booking. If you have any questions please get in contact on 0333 121 1215 or email info@ppltraining.co.uk Will you cancel my hotel? Yes - Our team will handle all cancellations and will contact you to rebook your course and accommodation. When is the next available date for my course? You can find this information on our website course pages. We would also be happy to help over the phone or by email you can call us on 0333 121 1215 or email info@ppltraining.co.uk Will I get new joining instructions? Yes - We will keep you up-to-date if your booking changes and issue you new joining instructions. Can I still book a new course? Yes - we are still taking bookings for the remainder of 2020 and now our 2021 dates. You can view the available dates on our website where you can still book courses online, or if you prefer over the phone or via email. You can call us on 0333 121 1215 or email info@ppltraining.co.uk Any other questions... Please do get in contact and we will be happy to help - you can call us on 0333 121 1215 or email info@ppltraining.co.uk  
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The majority of our images were taken pre-covid and do not replicate the control measures we currently have in place